Job Description

Our store now has a full-time, entry-level management position available-- Hardworking, tech-savvy individual is wanted by our Department to support our new and existing shoppers with the selection of service plans.

Daily responsibilities include joining office meetings to help reinforce standard operating procedures, set goals, and celebrate Team Members' achievements, in addition to practicing presentations and brushing up on product knowledge.

Proudly welcome and redirect your shoppers to the tech area for evaluation of their service plans. Using your exceptional listening skills, understand your customer's wants, needs, and budget. While building their confidence, present and guide them through the Wireless device inventory and service options available. Close sales by determining your customer's best course of action and completing orders by processing transactions through your POS device.

• Accelerated Advancement Opportunities

• Team Building Exercises & Appreciation Events

• Earn Uncapped Commission and Performance Bonuses

Responsibilities:

• Professionally handle customer inquiries and complaints.

• Provide accurate information to customers about products and services.

• Maintain customer records and update customer information in the database.

• Resolve customer issues promptly.

• Assist customers with product selection and ordering.

• Follow up with customers to ensure their satisfaction.

Benefits:

• Fully paid hands-on training that teaches transferable skills in marketing, business development, and customer service

• Access to our extensive professional network and corporate trainers to improve skills

• Out-of-office team building events 

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