Job Description

HouseCalls Home Care is currently seeking a motivated, caring, and compassionate  Patient Care Coordinator to join our team in our Brooklyn office. Our goal is to provide superior, compassionate home care workers and healthcare services for elderly and disabled individuals in the comfort and dignity of their homes.

You will be responsible for consulting with patients and determining their needs, developing care plans, coordinating patient-care services, educating them about their condition, and working with the care team to evaluate interventions.

The successful applicant will display a compassionate nature, be knowledgeable about health care practices, and provide exceptional customer service

Essential Qualifications and Experience:

• At least 3 years of experience in care coordination or clinical practices.
• Good verbal and written communication skills.
• Computer skills and proficiency in Microsoft Office.
• Strong analytical thinking and the ability to handle multiple tasks concurrently.
• Excellent customer service.
• Compassion and empathy.
• Bilingual in Spanish is essential.

Duties and Responsibilities:

• Reports to the patient care coordinator manager
• Consult with patients and family members to discuss their health problems.
• Educate patients about their condition, medication, and give them specific instructions.
• Develop a care plan to address their personal health care needs.
• Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans.
• Check in on the patient regularly and evaluate and document their progress.
• Assist the care team with developing and assessing health interventions.
• Attend ongoing training and courses to keep abreast of new developments in health care.
• Assist with securing funding for medical care as required.
• Treat patients with empathy and respect and conduct oneself in a professional manner.
• Comply with organizational guidelines and health care laws and regulations.

Compensation:

• Pay rate ranges from $23 - $25 per hour depending on experience
• Health insurance
• Paid time off
• Dental Insurance
• 401(k)
• Vision insurance
• Life insurance
• Disability insurance
• Parking spot
• Other

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