Are you fluent in Italian and passionate about delivering exceptional customer experiences? Join an international company based in Malta that values teamwork, growth, and employee well-being.
As a Customer Support Advisor, you'll be the first point of contact for customers, providing professional and friendly assistance via phone, email, and chat. Whether it's answering queries, solving issues, or offering guidance, your goal will be to ensure a seamless and satisfying customer experience.
What You’ll Be Doing:
Supporting customers with inquiries and service-related questions
Communicating in a clear, empathetic, and professional manner
Navigating digital tools and CRM systems to log interactions and follow up efficiently
Collaborating with your team to resolve customer needs
Working within a performance-driven environment that encourages personal and team success
What You Bring:
Full fluency in Italian (C2) and strong English communication skills (B2+)
A customer-first mindset with excellent problem-solving abilities
Comfort with digital platforms and multitasking
Flexibility to work rotational shifts, including weekends
Previous customer service experience is a plus – full training is provided!
What’s in It for You:
Joining this company means more than just a job – it’s a long-term opportunity. Enjoy a workplace that supports growth and rewards dedication, with benefits such as:
Monthly performance bonuses and additional language allowances
Basic health insurance coverage
Career advancement and internal promotion opportunities
Discounted mobile plans and gym memberships
Access to an in-house canteen with healthy meals
Monthly team-building and social events
Free on-site parking
Exclusive staff discounts at 50+ local businesses
Work with a diverse team on one of the Mediterranean’s most beautiful islands, where your professional journey and personal well-being matter. If you're ready to make an impact in customer care and grow with a vibrant company, we want to hear from you!
Apply now and take the next step in your career – in Malta!
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