Job Description

YOUR ROLE

Warehouse (Inbound) Supervisor

We are looking for a Warehouse (Inbound) Supervisor to integrate into our Distribution Center. They will be responsible for achieving high customer satisfaction through excellence in receiving, picking and packing, dispatching, and inventory control. They ensure that daily operations meet and exceed daily performance expectations, monitor open orders, provide accurate daily fulfillment, meet deadlines, and work with internal teams to resolve issues quickly. Work with other stakeholders (Customer, Supply Chain, HR, QHSE, IT…) to ensure objectives and warehouse-related operations are efficient—control process.

WHAT ARE YOU GOING TO DO?

Planning and Co-ordination

• Provide daily work assignments to staff and work with the manager and other supervisors to coordinate personnel and resources to complete all work scheduled on time and within budget.
• Analyze client forecasts and historical trends to create fulfillment plans to optimize management, equipment, resources, and staffing.
• Review the warehouse workload distribution (temp/permanent staff).
• Effectively plan, staff, direct, and coordinate activities to maintain efficient storage and flow of materials while maintaining inventory control.

Health, Safety & Compliance

• Ensure company Health and Safety policies are implemented in the warehouse, ensuring safe working conditions in your area of responsibility (e.g., use of PPE, safe use of MHE and equipment, stacking & storage…).
• Manage a safe workplace by advocating training and accident prevention/preparedness. Foster a “safety first” culture through awareness, training, and accountability.
• Ensure all near-miss accidents, incidents, and accidents are reported on time and analyzed to identify risks and take appropriate actions.
• Cooperate with the QHSE department in audit preparation and inspection. Take appropriate corrective and preventive measures when needed.
• Comply with safety and TSA regulations.
• Ensure a high standard of 5S is maintained in the warehouse
• Performance monitoring:
• Develop and maintain an adequate recording system to ensure performance is measured correctly.
• Monitor individual employee performance.
• Analyze root causes for failures, inventory inaccuracy, and customer claims to determine responsible parties and identify actions to improve performance.
• Support the implementation of corrective and preventive measures as discussed with management and customers.

People management

• Supervises up to 20 associates.
• Monitor employee attendance and overtime.
• Provide ongoing training to ensure enhanced productivity and professional development of team members.
• Train current and new employees in all appropriate procedures and processes required to complete the work, including WMS procedures.
• Ensure company policies are followed and take appropriate disciplinary actions in cooperation with management and HR in case of issues.
• Establish yourself as an engaging and inclusive leader with ownership of the team’s ability to maximize productivity, growth, and development.
• Lead with a sense of urgency, which will help ensure operational plans are executed, performance and budget goals are achieved, and teams are kept informed and coordinated across functions.
• Continuous Improvement
• Works with customer and department leaders to identify areas of opportunity related to safety, sustainability, quality, efficiency, productivity, or service.
• Implement and maintain an efficient reporting system to record and report all issues for actions to be taken.
• Support the development alignment with customers on process improvement and enhancement strategies.

Communication

• Lead and participate in daily, weekly, and monthly customer meetings to review the activity and performance.
• Communicate company standards and policies and take proactive corrective actions in collaboration with management to ensure compliance.
• Create a positive work environment through real-time observation and specific, constructive, actionable feedback.
• Support the monthly business reviews and participate in stakeholder meetings for clarity o
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section socialized properly to the team

WHAT ARE WE LOOKING FOR?

• Proven work experience as a Warehouse Supervisor
• Min five years’ experience in a warehouse or equivalent.
• Strong inventory control skills and WMS experience.
• Knowledge of warehouse operations best practices.
• Demonstrated proficiency in supervising and motivating subordinates.
• Commitment to excellence and high standards.
• Excellent written and oral communication and interpersonal skills.
• Strong organizational, problem-solving, and analytical skills.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Hands-on commitment to getting the job done.
• Ability to work independently and as a member of various teams and committees.
• Proven ability to handle multiple projects, effectively manage time and meet deadlines.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Forklift certified or able to become forklift certified.
• Must comply with all safety requirements.
• Spanish speaking - plus

EDUCATION and/or EXPERIENCE

Bachelor degree (B.A./B.S.) from a four-year college (but not required) or equivalent related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Forklift certified or able to become forklift certified

Benefits

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.

Please note that Bollore Logistics is in the process of re-branding. We expect that by the 2024 end of the year, it will move forward as part of the CEVA Logistics group

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