The Specialty Clinic is seeking a motivated, positive person to join our team to provide excellent customer service to our patients. The Clinic Receptionist directly interacts with patients on the phone and/or in-person to support front office business operations of the clinic. The Clinic Receptionist is responsible for, but not limited to, accurate scheduling of appointments, patient registration, insurance verification, collecting patient copays, check-in and check-out as well as gathering appropriate follow-up scheduling information. This position will also engage in multiple interpersonal professional communication options including multi-line telephones, direct patient messaging via EHR, intra-office messaging via EHR, patient text messaging via secure computer app, company email and instant messaging.
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