Job Description
FULL-TIME | SEASONAL & YEAR-ROUND POSITIONS AVAILABLE This is where we’re supposed to give you a quick introduction about working at Jay Peak. Except there’s nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you’re so inclined, work with you to help create a career. Still interested? Keep reading. All Security Officers, under the direction of the Safety and Risk Management Department, are responsible for the execution of all security operations, emergency response and fire safety operations for Jay Peak Resort. They are responsible for providing protection to all land, building, employees and guests of Jay Peak while they are in or on the land, building and property owned or managed by Jay Peak. All Security Officers are part of a team that insures a safe environment for guests and associates. This involves patrolling, documenting, reporting, and following-up on safety and security hazards or infractions. Security Officers may also be required to carry out more general guest service tasks, such as delivering items to guest rooms. Security Officers must remain calm in emergencies and can balance great guest and associate relations with safety and security. Security Officers shall execute all security operations, emergency response and fire safety operation plans which seek to maintain a safe and secure environment. This plan shall be accomplished by the training and development of security officers, who are scheduled to specific security assignment in order to patrol and monitor all company property.
- Evenings shifts from Sunday-Thursday, schedule subject to change to accommodate resort business.
ESSENTIAL DUTIES & RESPONSIBILITIES All Security Officers shall be well trained and versed in; (include the following, other duties may be assigned)
- The execution of all patrol operations, crisis management, emergency response and fire safety, physical security, information protection, incident management and/or investigation.
- They must also work to prevent damage and losses by executing all operations plans and enforcing security and fire safety policies and procedures.
- Patrol operations shall consist of, but not limited to, tracked rounds and surveillance of all land, building and property (present and under construction) owned or managed by Jay Peak.
- These may include directed patrol of high traffic and incident areas, such as outside the dining facilities (where large numbers of skis are left during the day and early evening hours) and in the liquor licensed areas (bars, restaurants and convenience store).
- Crisis management/emergency response, incident reporting, management and investigation shall consist of, but not limited to, response to injured employees and guests for proper first aid, CPR or AED treatment.
- Motor vehicle accidents, incidents of criminal nature or Jay Peak guest conduct (such as theft, vandalism, assaults, smoke/fire/protection alarms, noise disturbances, animal complaints, open fires, and intoxicated persons or employees).
- Daily fire safety inspections designed to meet State of Vermont requirements.
- Use good judgment in awkward situations, knowing when to consult with management before moving forward.
- Be prepared to speak with knowledge to the amenities that the resort and our local communities have to offer.
- Assist guests in many ways, to include but not limited to:
- Carrying luggage (sometimes up numerous flights of stairs in various weather)
- Snow removal (or coordination of) to assist guests who might be stuck
- Delivery of items to guests (cots, etc.).
SPECIAL QUALIFICATIONS/REQUIREMENTS
- Must possess a valid Vermont driver's license
- Must obtain First Aid/CPR/AED certification annually
- May possess or obtain EMT status and/or Firefighter I certification as needs arise
- Must stay current with OSHA training requirements
- Must be able to make good decisions in difficult situations
- Must be able to pass a criminal background check
- Must have flexibility in schedule (be available on weekends and holidays including Christmas and New Years)
- Must be able to work independently when the resort has low occupancy (no access to computers, no lengthy phone conversations that are not business-related).
WHY WORK AT JAY PEAK? We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It’s not for everyone but we’re not looking for everyone-we’re looking for you. IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU’LL GET
- Wages starting at $18.75 per hour
- Paid Sick Time
- 401k program with employer match after 9 months of employment
- Remote work and/or flexible schedules (depending on position)
- FREE or deeply discounted season passes for you and your dependents
- Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
- Seasonal employee parties
- Regular free employee breakfasts/lunches, family events, and parties
- For a full listing of employee perks both on and off-property,
LANGUAGE SKILLS Ability to read & interpret documents such as safety rules, operating & maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
COMPUTER SKILLS Basic computer skills with focus on proprietary software used for access control, surveillance and incident reporting systems. LICENSES, CERTIFICATES, REGISTRATIONS Must possess a valid Vermont driver's license. Must obtain First Aid/CPR/AED certification annually. May possess or obtain EMT status and/or Firefighter I certification as needs arise. Must stay current with OSHA training requirements.
OTHER QUALIFICATIONS Must be able to make good decisions in difficult situations. Must be able to pass a criminal background check. Must have flexibility in schedule (be available on weekends and holidays including Christmas and New Years). Must be able to work independently when the resort has low occupancy (no access to computers, no lengthy phone conversations that are not business-related).
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to stand; walk; use hands to finger, handle or feel; and climb or balance. The employee is occasionally required to sit; reach with hands and arms; stoop, kneel, crouch or crawl; taste or smell. The employee must occasionally lift and/or move up to more than 100 pounds.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally exposed to wet or humid conditions; fumes or airborne particles; extreme heat; risk of electrical shock. The noise level in the work environment is usually moderate. Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at 802-327-2183 or hr@jaypeakresort.com. Powered by JazzHR
Job Tags
Remote job, Hourly pay, Holiday work, Full time, Seasonal work, Local area, Flexible hours, Shift work, Weekend work, Sunday, Afternoon shift,