Retail Makeup Artist , Los Angeles Job at Charlotte Tilbury, Los Angeles, CA

aVgvUU5Jbk52V1BvdFU4Y1hKWlF0THg5bkE9PQ==
  • Charlotte Tilbury
  • Los Angeles, CA

Job Description

Description

What the job does:

As a Tilbury Artist (Retail Makeup Artist) you are responsible for promoting and creating makeup magic in store. Always representing the Charlotte Tilbury 5 P’s Professional, Proactive, Passionate, Prescriptive and Potential. Working as part of an elite team, the Makeup Artist drives business in store through delivering Charlotte Tilbury’s exceptional makeup artistry technique and service. The Tilbury Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience with exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with a unique and personalized shopping experience.

Sales

  • Strive to achieve and exceed personal sales goals including Key Performance Indicators (KPI’s) – examples; Average Unit Sales (AUS) and Items Per Transaction (IPT)
  • Create Brand awareness through the sharing and demonstration of your product knowledge
  • Seat customers for a makeup service
  • Demonstrating entrepreneurial spirit within the parameters of the Company guidelines.
  • Work collaboratively to achieve and exceed team and counter goals.
  • Introduce new product launches
  • Consistently promote the Tilbury Touch to the customers

Customer Service

  • Lead by example at all times to promote the Tilbury Touch and exceptional customer service
  • Deal with customer queries, through the use of sound judgement and achieving positive outcomes
  • Seat customers for a makeup service
  • Working quickly and accurately in time pressured conditions
  • Take every opportunity to extend exceptional customer service beyond the in-store experience. For example; Makeup applications, Charlottetilbury.com, and use of the stores clientele data base to build relationships to continue customer retention. Always in line with Company guidelines
  • Follow up extensively with clients to establish a productive, sales producing client base

Team Work

  • Assist in the execution of events meeting both booking and sales goals
  • Demonstrate a positive and cooperative approach towards your work and your colleagues
  • Contribute to individual and team development plans through constructive feedback
  • Maintain high standards of timekeeping on counter to ensure team efficiency
  • Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.
  • Recognize and celebrate great performance

Operations

  • Ensure that the counter is ‘customer ready’ from open to close of business
  • Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day
  • Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment to ensure availability to customer
  • Adhere to the Company cash loss prevention procedures and security policies
  • Implement visual merchandising, new launch displays and collateral placement as directed by the management team
  • Complete administrative tasks in a timely and accurate manner
  • Raise operational issues for resolution in a timely manner

Store and Retail Partner Relationships

  • Establish and develop a cooperative and mutually respectful relationship with the store retail colleagues
  • Maintain the store standards and policies at all times
  • Proactively suggest win-win opportunities to drive sales within store colleagues
  • Contribute to individual and team development plans through constructive feedback
  • Maintain high standards of timekeeping on counter to ensure team efficiency
  • Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.
  • Recognize and celebrate great performance

Job Tags

Full time,

Similar Jobs

LifeStance Health

Psychiatric Nurse Practitioner (PMHNP) - Outpatient - Hybrid schedule Job at LifeStance Health

 .... Interested in growing professionally. What we offer Nurse Practitioners: Flexible work schedules. Telemedicine and in-person...  ...Practitioners that are: Licensed in South Carolina with a Psychiatric Mental Health Nurse Practitioner Certification (PMHNP).... 

DSI Security Services

Security Site Supervisor - TWIC Certified Job at DSI Security Services

OverviewYou gain more than just a paycheck when you are employed with DSI. From our biggest clients to our newest security officer, the values of DSI and our motto, Do What You Say You Will Do, are always present. Working for DSI is more than just a job its a... 

chozengloballlc

Donation Processing Specialist - Work from Home Job at chozengloballlc

 ...governmental organizations providing you with the flexibility to work from home while making a significant impact. If you are organized...  ...up to $0.35 per talk minute Additional opportunities in email ticket and chat support with varied pay rates If interested... 

Jobs for Humanity

District Pharmacy Supervisors Job at Jobs for Humanity

 ...PTAetna, Inc Philadelphia, Pennsylvania Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear...  ...authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing your Pharmacy Technician Support... 

Minutes to Seconds Pty Ltd

iOS Developers Remote Job at Minutes to Seconds Pty Ltd

 ...seekers. Our success is determined by the success of individuals at the workplace. We are seeking multiple experienced iOS Developers. Requirements Your Key Responsibilities Design and build applications for the iOS platform Ensure the performance...