Remote Ticketing Agent Job at Enchanted Expeditions, Phoenix, AZ

Z25mUU1Zek11bVhyc2swWldwMVhzTDE2bmc9PQ==
  • Enchanted Expeditions
  • Phoenix, AZ

Job Description

Job Title: Remote Ticketing Agent

Company Name: Enchanted Expeditions

Job Type: Part-Time/Full-Time Available

Company Overview:

Welcome to Enchanted Expeditions, where we specialize in crafting magical travel experiences for our clients. As a leading travel agency, we are dedicated to providing unparalleled service and creating unforgettable journeys. If you're passionate about travel and customer service, join us on our enchanting quest to redefine the world of travel.

Position Summary:

Enchanted Expeditions is seeking a Remote Ticketing Agent to join our team. In this role, you'll be responsible for issuing tickets, managing reservations, and providing top-notch customer service to our clients from the comfort of your own home. If you have strong organizational skills, excellent communication abilities, and a commitment to delivering exceptional service, we invite you to be part of our enchanted team.

Key Responsibilities:

  • Serve as the primary point of contact for client inquiries related to ticketing, reservations, and itinerary updates, handling inquiries with efficiency and professionalism.
  • Issue tickets for flights, accommodations, transportation, and activities, ensuring accuracy and compliance with client preferences.
  • Coordinate with travel partners and vendors to secure bookings, confirmations, and updates, maintaining clear communication and accuracy.
  • Provide personalized recommendations and advice to clients, leveraging insights and expertise to enhance their travel experiences.
  • Anticipate and address any issues or concerns that may arise during ticketing or travel, providing prompt assistance and creative solutions to ensure client satisfaction.
  • Maintain organized records of ticketing transactions, reservations, and client information, ensuring confidentiality and compliance with company policies.
  • Collaborate with team members to support the overall success of the department and contribute to creating unforgettable travel experiences.

Benefits:

  • Competitive pay with opportunities for performance-based bonuses.
  • Flexible work schedule with remote work options.
  • Comprehensive health, dental, and vision insurance plans.
  • Retirement savings plan with company matching contributions.
  • Paid vacation, holidays, and sick leave.
  • Opportunities for professional development and career advancement.
  • Travel perks and discounts on vacation packages, accommodations, and more.
  • Supportive and collaborative work environment with a team dedicated to creating enchanting travel experiences.

Qualifications:

  • Previous experience in customer service, ticketing, travel coordination, or a related field is preferred.
  • Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
  • Proficiency in using ticketing systems, office software, and online reservation platforms.
  • Passion for travel and a deep understanding of different destinations, cultures, and travel styles.
  • Ability to work independently and as part of a collaborative team in a fast-paced environment.
  • Flexibility to adapt to changing priorities and client needs.

Join Us: If you're ready to embark on an enchanting career with Enchanted Expeditions and help us create magical travel experiences for our clients, we want to hear from you! Apply now for the position of Remote Ticketing Agent and be part of our extraordinary journey!

Job Tags

Holiday work, Full time, Part time, Remote job, Flexible hours,

Similar Jobs

Ross Dress For Less

Retail Associate Job at Ross Dress For Less

 ...Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment... 

Mission Box Solutions

Healthcare Recruiting Consultant - 1099-NEC Contractor - Commission Based - Remote Job at Mission Box Solutions

 ...sourcing expert, head hunter, or freelance recruiter who has a business that recruits or staffs? Do you have a passion for finding Healthcare professionals? Do you have a knack for finding top Healthcare talent? Mission Box Solutions is looking for you! We are... 

Deloitte

Audit & Assurance Staff Intern - Winter 2027 Job at Deloitte

 ...who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core...  ...commitments, and impact. Professional development From entry-level employees to senior leaders, we believe there's always room... 

Staffworthy Inc.

HVAC Service Manager Job at Staffworthy Inc.

 ...commitment to providing customized client service sets us apart, offering comprehensive...  ...With flexibility in selecting the right HVAC equipment and turnkey project solutions,...  ...identify new work opportunities. Training: Manage and assist in the training of new and existing... 

Healthcare Staffing Professionals, Inc

Policy Analyst Job at Healthcare Staffing Professionals, Inc

Healthcare Staffing Professionals has an immediate need for a Policy Analyst to support the Ending of the HIV Epidemic (EHE) project in the Los Angeles County area. Provides legislative research, policy analysis, policy impact evaluation, written reports, legislative updates...