Job Description

Job Description and Duties

The candidate works to promote a positive image of Caltrans. Incumbent will write, edit, prepare and distribute news releases, traffic advisories, magazine articles, public service announcements, correspondence, newsletters, brochures, reports, speeches and scripts for radio or videos and other informational material. Writes articles for trade, District, Department and other transportation-related publications.

Researches and respond to general queries from the public and partner agencies regarding Department policies and District projects. Coordinates with Headquarters and Agency personnel as required and management and other divisions to ensure accurate and timely responses are presented. Supports the executive team's external communications needs as required.  Position also requires researching public concerns, collecting and analyzing pertinent data, consulting with all interested parties, comparing alternatives and recommend appropriate action to resolve difficult issues.

PARF# 07-5-603  JC-455000

Eligibility for hire may be determined by your score on the Staff Services Analyst exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job.

Apply today to join our team! We especially encourage applicants to check out our  Caltrans Career Compass tool! The  Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.

You will find additional information about the job in the .

Working Conditions

Position(s) located in 100 South Main Street 13th Floor, Los Angeles CA 90012

Multiple positions may be filled from this recruitment.

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable .

Special Requirements

Please limit your response to 1 to 2 pages (typed).

• On the SOQ portion of the application, indicate why you believe your knowledge, skills, and experience would make you the best candidate to take on the roles and responsibilities of the position. Your response should provide specific job related experience.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment.  If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification.  Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment.  Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent.  Here is a list of evaluation agencies: . Please redact birthdates and social security numbers. 

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of journalistic standards in writing, researching, preparing, producing and disseminating information utilizing all major media formats, including traditional and social media. Excellent editing, grammar, punctuation and proofreading skill are necessary.

The ability to write, edit and prepare communication material as noted in the Typical Duties section. Skills in effective public speaking, data analysis and collection and maintaining composure under stress. The ability to independently analyze data and situation and reason logically and objectively to solve problems. Present recommendations to management orally and in writing and implement recommendation. Sensitivity, professionalism and negotiation skills are highly desirable.

Professionally respond to public calls and ability to calendar, schedule and arrange travel keeping organized records, for the management

Benefits

Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.

Important Application Instructions:

The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-455000), PARF# 07-5-603 and title of the position (Staff Services Analyst) must be included on the STD. 678 form.

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts.  Confidential information that should be  excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age.  The job application packet checklist is not required to apply for this position.  Failure to follow these instructions may result in your application not being considered for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.

Job Tags

Permanent employment, Full time, Contract work, Immediate start, Remote job,

Similar Jobs