Job Description

Unlock your potential with Avenue5 Residential.

Your ideas. Your development. Your experience.

We take care of you, so you can take care of our residents, properties and clients.

Property management may be our business, but people are our passion.

Empowering you to be the best.

Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.

• Physical wellness:  Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.
• Mental and emotional wellness:  Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
• Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.

About the property operations manager role:

The property operations manager role is responsible for completing the below for three to six properties. This is a hybrid position split between the corporate office and remote work.

• Generate and process all lease contracts for new and renewing residents, ensuring accuracy and compliance with company policies
• Prepare and send deposit accounting statements for former residents, ensuring all financial transactions are recorded and communicated effectively
• Manage accounts payable by coding invoices appropriately and entering purchase order and payable information through the workflow system
• Oversee delinquency management processes, including tracking overdue accounts and implementing appropriate actions for collections
• Maintain compliance with all MFTE/affordable housing requirements, including certifying new residents and re-certifying existing resident files

Education, experience and schedule:

• High school diploma is required
• Two to three years of experience in property management is required
• Knowledge of resident rental lifecycle activities is required
• Prior experience in Yardi Voyager or another equivalent system is preferred

Skills and requirements:

• Very strong organizational and time-management skills
• Strong interpersonal skills to effectively and sensitively communicate with all levels of management
• Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel
• Sensitivity to confidential matters is required
• Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency
• Ability to relay technical concerns with adequate detail, quickly and accurately
• Capability to read, write, comprehend, and converse in English
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system
• Excellent customer service and interpersonal skills with the ability to relate to others
• Ability to cope with and defuse situations involving angry or difficult people
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment

Our Core beliefs:

• Put people and partnerships first
• Empower associates
• Focus on solutions
• Champion ideas that accelerate success
• Deliver proof over promises

Experience our award winning culture:

• Top 15 national finalist on the Best Places to Work Multifamily™
• Certified as a Great Place to Work® since 2017
• Listed as one of the Best Workplaces in Real Estate™
• Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal
• Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List

We’re a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don’t see anything today, keep checking. Tomorrow, you may find your dream job.

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