Job Description

Department Name: 14100:Development-Phonathon

Job Summary:

UK Philanthropy & Alumni Engagement is seeking a detail-oriented individual with excellent management skills for the position of Assistant Director of Annual Giving – Phonathon. Reporting to the Associate Director of Annual Giving, the Assistant Director of Annual Giving – Phonathon is responsible for managing all aspects of the phonathon, including:

• The recruitment, hiring, training, and monitoring of all call center employees, including up to six shift supervisors.

• Plan calling strategies to meet annual goals as well as develop scripts and other fundraising materials, change strategy from day-to-day as needed and provide marketing orientation for employee callers prior to each shift.

• Administer the phonathon software, serve as contact person with the software service provider, and work with Annual Giving and UK Philanthropy & Alumni Engagement staff to extract and manipulate data from the database. Provide extensive phonathon reports.

• Maintain time sheets and all HR related functions for 40+ student employees as well as work with the Associate Director to manage and maximize the payroll component of the phonathon budget.
  The culture within the Office of Philanthropy and Alumni Engagement ( PAE ) is built on our shared core values CoMMIT– Collaboration, Communication, Mission Driven, Mutual Respect, Innovation and Transparency. 
  By applying for a position within UK PAE , you are indicating your commitment and expressing your agreement to our six values. It is important you share these values in order to be part of our committed team!

Skills /Knowledge/Abilities:

MS Windows, Excel, Ruffalo Noel Levitz's CampusCall software, and managing and working closely with students.

Position Time Status: Full-Time

Required Education:

BA

Required Related Experience:

3 yrs

Required License/Registration/Certification :

None.

University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

About University of Kentucky

Adjacent to downtown Lexington, UK is nestled in the scenic heart of the beautiful Bluegrass Region of Kentucky. UK's campus covers more than 814 acres, with more than 30,700 students and 13,500 full-time employees, including nearly 2,400 full-time faculty and librarians.

Connections working at University of Kentucky

Job Tags

Full time, Shift work,

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