PCN Nurse Triage RN (CLIN NURSE 2) | University of California Davis Health System Job at University of California Davis Health System, Sacramento, CA

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  • University of California Davis Health System
  • Sacramento, CA

Job Description

PCN Nurse Triage RN (CLIN NURSE 2)

Job Summary

The CN identifies and implements nursing interventions and evaluates results for a wide variety of patient populations, directs and acts as resource to other members of the nursing team as assigned and promotes compliance and support for policies. The primary responsibilities for this position consist of providing total, comprehensive, continuous and patient centered care which includes: assessing, documenting, planning, implementing, teaching, developing, and evaluating a comprehensive nursing plan of care; delivering direct patient care; ensuring patient satisfaction; training and delegating duties; and adhering to University policies and procedures as well as federal, state and local regulations.

Autonomous nursing care is the ability of a nurse to assess and provide nursing actions as appropriate for patient care populations based on competence, professional expertise, and knowledge. The nurse is expected to practice autonomously consistent with ANA Standards of Practice and Professional Performance. Independent judgment is expected to be exercised within the context of interdisciplinary and multidisciplinary approaches to patient care.

Provides direct patient care to a diversified patient population. Applies knowledge, experience and judgment to determine the importance of a situation, set priorities, and use abstract thought to evaluate clinical situations. Participates in patient and staff education. Demonstrates leadership skills. Demonstrates accountability for own practices as defined by the Nurse Practice Act.

Apply By Date : 12/9/24 at 11:59 p.m.

Minimum Qualifications

  • Valid California Registered Nurse License without restriction
  • American Heart Association (AHA) Basic Life Support (BLS) or UC Davis Health CPR
  • Graduation from an accredited school of nursing.
  • At least five (5) years of recent RN experience
  • Experience and advanced understanding of the medical management of pediatric and/or adult patient populations with acute and chronic illness.
  • Experience providing nursing care for patients being co-managed by multiple providers related to comorbidities.
  • Experience providing patient education to pediatric and/or adult patient populations with acute and chronic illnesses.
  • Experience providing nursing care for acute and chronic conditions in pediatric and/or adult patient populations such as fever, cough, respiratory distress, respiratory infections, infectious diseases, abscesses, rash, bleeding, constipation, acute and chronic wounds, injuries, pain, fractures, dizziness, vomiting, diarrhea, UTI, Congestive Heart Failure, COPD, hypertension, asthma, stroke, chest pain, MI, Diabetes Mellitus, arthritis, anxiety, and depression.
  • Ability to read, write, speak, and understand the English language.
  • Ability to utilize medical terminology appropriately.
  • Knowledge of current trends in nursing.
  • Commitment to excellence in patient care.
  • Effective interpersonal skills.
  • Demonstrates accountability and professionalism.
  • Adapts to change in a positive, professional and productive manner.
  • Knowledge of legal implications in clinical practice and documentation.
  • Knowledge of performance improvement and evidence-based practice.
  • Basic computer skills.
  • Ability to assess, plan, implement and evaluate patient care, taking into consideration protective interventions, development (behavioral and physical) and physiological characteristics specific to the patients.
  • Knowledge of acute and chronic conditions in pediatric and/or adult patient populations such as fever, cough, respiratory distress, respiratory infections, infectious diseases, abscesses, rash, bleeding, constipation, acute and chronic wounds, injuries, pain, fractures, dizziness, vomiting, diarrhea, UTI, Congestive Heart Failure, COPD, hypertension, asthma, stroke, chest pain, MI, Diabetes Mellitus, arthritis, anxiety, and depression.
  • Mastery of Relational Competencies.


Preferred Qualifications

  • Ambulatory Care Nursing Certification (AMB-BC)
  • BSN
  • Telephone Triage
  • Epic EMR


Key Responsibilities

  • 70% - Nursing Process and Practice
  • 15% - Quality and Evidence-Based Practice
  • 5% - Leadership
  • 5% - Professional Development
  • 5% - Research


Department Overview


Nurse Triage provides comprehensive telephonic advice to patients from 14 Primary Care UC Davis clinics, 3 of which are hospital-based. Within Nurse Triage, Registered Nurses provide services to patients ranging from newborn to geriatric. We handle both advice calls and emergent calls and determine the disposition for each patients' care, whether it be home care, office visit, or ED. The call volume daily ranges from 400-500 calls. Nurse Triage also houses the MyChart Message Team where RNs perform initial intake of patient MyChart messages for 11 primary care clinics. The nurses handle an average of 1,100 messages per day. Additionally, the department support the UC Davis MD Consult line, UC Davis Express Care, and Urgent Care at Home referrals.



POSITION INFORMATION

  • Salary or Pay Range: $70.21-$94.47
  • Salary Frequency: Hourly
  • Salary Grade: 114
  • UC Job Title: CLIN NURSE 2
  • Number of Positions: 2
  • Appointment Type: Staff: Career
  • Percentage of Time: 100%
  • Shift Hours: Day shift, 9:00-5:30
  • Location: Patient Contact Center (HSP166) - Rancho Cordova, CA
  • Union Representation: NX-Nurses
  • Benefits Eligible: Yes
  • Hybrid/Remote/Onsite: This position is 100% on-site
  • This is not an H-1B visa opportunity.


Benefits


Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page .


If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC:



  • High quality and low-cost medical plans to choose from to fit your family's needs
  • UC pays for Dental and Vision insurance premiums for you and your family
  • Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
  • Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
  • Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
  • Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
  • Access to free professional development courses and learning opportunities for personal and professional growth
  • WorkLife and Wellness programs and resources
  • On-site Employee Assistance Program including access to free mental health services
  • Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
  • Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
  • Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
  • UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff


Physical Demands

  • Standing - Continuous 6 to 8+ Hours
  • Walking - Continuous 6 to 8+ Hours
  • Sitting - Continuous 6 to 8+ Hours
  • Lifting/Carrying 0-25 Lbs - Continuous 6 to 8+ Hours
  • Pushing/Pulling 0-25 Lbs - Frequent 3 to 6 Hours
  • Pushing/Pulling 26-50 lbs - Occasional Up to 3 Hours
  • Pushing/Pulling over 50 lbs - Occasional Up to 3 Hours
  • Bending/Stooping - Continuous 6 to 8+ Hours
  • Squatting/Kneeling - Occasional Up to 3 Hours
  • Twisting - Continuous 6 to 8+ Hours
  • Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
  • Reaching overhead - Occasional Up to 3 Hours
  • Keyboard use/repetitive motion - Frequent 3 to 6 Hours


Environmental Demands

  • Loud noise levels - Occasional Up to 3 Hours
  • Uneven Surfaces or Elevations - Occasional Up to 3 Hours


Mental Demands

  • Sustained attention and concentration - Continuous 6 to 8+ Hours
  • Complex problem solving/reasoning - Continuous 6 to 8+ Hours
  • Ability to organize & prioritize - Continuous 6 to 8+ Hours
  • Communication skills - Continuous 6 to 8+ Hours
  • Numerical skills - Continuous 6 to 8+ Hours
  • Constant Interaction - Continuous 6 to 8+ Hours
  • Customer/Patient Contact - Continuous 6 to 8+ Hours
  • Multiple Concurrent Tasks - Continuous 6 to 8+ Hours


Work Environment

  • Works overtime as defined by the collective bargaining agreements; floats to other areas; and works weekends, holidays and call as required.
  • References reflect an overall meets or exceeds.


Special Requirements

  • This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)
  • This offer is contingent upon your successful completion of an Employment Misconduct Disclosure review where you will be required to disclose any final administrative or judicial decisions within the last seven years determining that you committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct.
  • This is a position with direct access to or responsibility for controlled substances, high risk hazardous chemicals, biological or radioactive/nuclear materials
  • This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements


Diversity, Equity, Inclusion and Belonging


At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community , our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected . The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.


For the University of California's Affirmative Action Policy, please visit:


For the University of California's Anti-Discrimination Policy, please visit:


Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere





To apply, visit



The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.










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About University of California Davis Health System

UC Davis is the home of the Aggies — go-getters, change makers and problem solvers who make their mark at one of the top public universities in the United States. Since we first opened in 1908, we’ve been known for standout academics, sustainability and Aggie Pride as well as valuing the Northern California lifestyle. These themes are woven into our 100-plus-year history and our reputation for solving problems related to food, health, the environment and society.Our 5,300-acre campus is in the city of Davis, a vibrant college town of about 68,000 located in Yolo County. The state capital is 20 minutes away, and world-class destinations such as the San Francisco Bay Area, Lake Tahoe and the Napa Valley are within a two-hour drive.

Connections working at University of California Davis Health System

Job Tags

Hourly pay, Holiday work, Contract work, Temporary work, Local area, Remote job, Home office, H1b, Shift work, Weekend work,

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