Job Description

WHO WE ARE

RDS is a recycling leader in Virginia, North Carolina and Georgia, serving cities and businesses throughout those regions with industry-leading technology and amazing people. RDS seeks to sort, separate and then re-sell materials that still have value within the recycling stream – including items like cardboard, paper, glass, aluminum cans, water bottles, milk jugs and many other items that are commonly thrown away. Our company has built several materials recovery facilities ("MRFs") across the Southeast to prevent these items from going to the landfill – instead, helping ensure they are made into new boxes, new water bottles or even clothing!

JOB PURPOSE

The Operations Manager oversees the safe and effective operation of the MRF. Spanning responsibilities such as day-to-day production planning, teaching employees to managing key items within the budget, the Operations Manager will use its broad range of business knowledge to guide the site to achieving its financial and personnel goals.

A key aspect of this role is to ensure the facility has a safe and respectful atmosphere for its team members and visitors. Clearly communicating the expectations for all team members and providing training on all aspects of safety and housekeeping, as well as reporting issues or needs to corporate management is key. It is incumbent upon the Operations Manager to identify gaps in training and assist team members in achieving their career goals, or steering appropriate steps if expectations are not being met.

The position is also responsible for achieving production and quality targets. While this includes guiding the operations team on effective sortation techniques, equipment usage and quality control steps, it also overlaps with the Maintenance Manager's responsibilities of ensuring equipment is cared for and maintained properly.

Finally, the Operations Manager is willing to roll up their sleeves and ensure tasks are completed safely but urgently – even if tasks are unique or not within the specific job description. This includes pitching in to sweep up the facility floor, give a tour to a local municipality or helping handle a customer complaint or request.

The Operations Manager should have experience working in management within an industrial or warehouse environment. Having management experience, production planning and a high level of safety knowledge will be prioritized for this type of role. Since the role overlaps with many other roles within the organization and the community, this is a great opportunity for someone seeking career growth while also helping be a good steward of the environment.

CORE RESPONSIBILITIES FOR THIS JOB

• 50% - Employee training and team management: Assist in hiring, training, and terminating employees as needed. Training ranges from position-specific tasks, safety, environmental compliance, recycling best practices and team building. The role will be responsible for delegating tasks to team members in order to improve the overall team's skills while identifying other opportunities for team growth.

• 25% - Site Productivity: The facility must achieve daily and weekly production quotas in order to achieve longer term goals – the Operations Manager will work in conjunction with corporate leadership to ensure the sorting system is operating at a high level, the site and equipment is well maintained, and quality expectations are met. If any issues arise, the Operations Manager will address with urgency or request assistance from corporate leadership.

• 15% - Facility upkeep and compliance: This role will guide efforts to ensure all proper environmental, financial and safety reports are well maintained and expectations in these fronts are exceeded. This includes ensuring the work environment not only remains compliant but is also an inviting place to work for team members.

• 10% - Sales and marketing support: The Operations Manager will support efforts to serve customers as material is brought into the facility for processing, as well as provide expertise and support for potential customers – ranging from local businesses and municipalities to commodities buyers. As required, it will be common for the Operations Manager to host site visits, inspect incoming loads or build relationships with external vendors and customers.

KNOWLEDGE AND SKILLS FOR THIS JOB

Required Skills:

• Minimum of 4 years of experience managing a team within a manufacturing, warehouse or industrial facility.
• Forklift certification preferred.
• High school diploma required.
• Strong team building, decision making and people-management skills.
• Ability to absorb knowledge and standard operating procedures from teammates and leadership.
• Excellent verbal and written communication skills – both for teammates and customers.
• Ability to request help or call attention to issues as they arise – ranging from safety, production, property damage or quality issues.
• Friendly demeanor and helpful attitude to all coworkers and customers.
• Adequate knowledge of business and management principles. (budgeting, strategic planning, resource allocation and human resources)
• Knowledgeable of safety, quality, productivity, inventory, and stewardship processes.
• Ability to adhere to Company policies and rules set forth; promotes the Company's safety standards; does not take inappropriate risks.  
• Curiosity or interest in recycling, composting or environmental stewardship.
• Excellent working knowledge of MS Office suite of tools.
• Experience with relatable software products – inventory management, database management, customer relationship database management systems.
• Must be able to lift 50 pounds at times.

EXPECTATIONS FOR THIS JOB:

Once trained, this role will be expected to perform the below tasks at a high level:

• Hire, train, counsel and terminate employees as necessary to ensure coverage of our customers' and plant needs.
• Provide clear guidance and direction to team members – supporting them where needed and correcting when necessary. Ensure accountability both for yourself and for team members.
• Plan, organize, direct, and run day-to-day operations to exceed our customers' and company's expectations by allocating resources effectively (personnel and equipment) to produce optimal results.
• Lead daily morning meetings, including conducting safety training.
• Track and provide input to Regional Manager for budgeting and operations needs.
• Support sales needs as required and requested by corporate leadership or sales counterparts.
• Manage all required site paperwork – production, safety, cleaning and compliance.
• Implement safety programs and oversee any paperwork related to incidents or safety violations.
• Maintain an active relationship with corporate leadership in an effort to remove obstacles, resolve issues and share best practices.
• Collaborate with and provide oversight to maintenance team members to ensure all resources are available to help them achieve their goals.
• Address employees' issues or grievances and work towards positive resolutions.
• Monitor and stay up-to-date on industry news in order to implement innovative techniques or ideas.

Tomorrow RDS, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Must successfully pass a drug/alcohol screening .

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