Job Description

Job Posting: Office Administrator at Magnum Roofing & Restoration

Job Description

Magnum Roofing & Restoration, a leading company in the building and restoration industry, is excited to announce an opening for a full-time Office Administrator. This pivotal role supports our dynamic office environment, maintaining efficient operations that help propel our business forward. Located at our main office, this position is integral to our administrative team and requires an individual who can manage multiple tasks effectively. This is not a remote job, and the selected candidate will be expected to work onsite to facilitate direct coordination and management of office functions.

As part of our commitment to excellence, we seek a dedicated professional who can contribute actively to our ongoing projects and daily administrative tasks. The Office Administrator will play a critical role in ensuring that our office operations run smoothly and are aligned with our business objectives. This position offers a challenging and rewarding opportunity to participate in the broader scope of business operations in the construction and restoration industry.

Duties and Responsibilities

• Answer incoming calls, managing correspondence, and redirecting calls as necessary
• Utilize the company’s CRM to input, retrieve, and manage data efficiently
• Perform follow up calls to customers to ensure their satisfaction with services rendered or to gather feedback
• Maintain a high level of professionalism and confidentiality in handling sensitive information
• Assist in scheduling meetings, appointments, and managing calendars for senior staff
• Prepare documents including correspondence, reports, and presentations
• Maintain filing systems, ensuring accuracy and completeness of corporate records
• Handle basic financial duties such as invoicing and processing expenses
• Oversee office supplies inventory and place orders when necessary
• Assist in the preparation, planning, and logistics for internal events and meetings
• Support the management with daily administrative tasks and contribute to team effort by accomplishing related results as needed
• Guide and aid other employees with office equipment like printers and fax machines
• Ensure a tidy and operational office environment

Requirements

• Proven experience as an Office Administrator, Office Assistant, or relevant role
• Strong ability to communicate effectively in both written and verbal form
• Excellent organizational and time management skills
• Detail-oriented with strong follow-up ability to ensure resolution of issues
• Proficient in using office software including MS Office and CRM systems
• Basic knowledge of clerical and administrative procedures and systems such as filing and record-keeping
• Basic phone and computer skills necessary to handle day to day office tasks
• A high school diploma; further education or certification is preferred
• Capability to work under pressure and meet deadlines
• A strong sense of discretion and confidentiality
• Comfortable managing multiple tasks and prioritizing projects
• Able to handle customer inquiries and complaints with professionalism

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