Job Description

Job Description

The Commercial & Investment Bank is a global leader across investment banking, wholesale payments, markets, and securities services. We provide strategic advice, raise capital, manage risk, and extend liquidity in over 100 countries.

As a North America Payments Sales - Financial Institutions Business Manager within the Commercial & Investment Bank, you will act as a trusted advisor to our Regional Sales Heads, optimizing business performance and promoting strategic initiatives. You will have the opportunity to work on high-impact projects, manage key business governance initiatives, and contribute to the growth and efficiency of our business. This role provides a dynamic environment where your strong project management skills, attention to detail, and ability to work independently will be highly valued.

Job Responsibilities:

• Develop and oversee performance metrics, including financials, deal pipeline, and expenses.
• Assist in key business, strategic, regulatory, and governance priorities.
• Coordinate and deliver key sales initiatives and projects.
• Support region-wide initiatives and represent the Payments business in meetings.
• Respond to executive ad-hoc requests related to project management and business analysis.
• Organize complex information strategically and communicate effectively with partners.
• Project manage and deliver key work streams, identifying risks and driving resolution.
• Support audit, regulatory, and compliance deliverables within the RCSA framework.
• Coordinate team activities and prepare materials for town halls and strategy sessions.
• Maintain internal resources and documentation on collaboration sites like SharePoint.
• Participate in initiatives to simplify and improve business processes.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Business, Finance, Economics, or a related area.
• Proven experience in delivering high-quality presentations and reports.
• Ability to engage with diverse stakeholder groups and drive the agenda.
• Excellent communication, organization, and project management skills.
• Intermediate to advanced proficiency in MS Office tools (Excel, PowerPoint, Pivot Tables).
• Self-motivated, tenacious, and capable of working independently.
• Proactive problem-solving mindset with strong analytical skills.
• Effective under pressure, with the ability to prioritize requests and multitask.
• Strong communication, influencing, and relationship-building skills.
• Disciplined approach to managing processes and controls.

Preferred Qualifications, Capabilities, and Skills:

• Prior experience in Business Management or a COO role.
• Experience with Alteryx for efficient data analysis and workflow automation.
• Understanding of Treasury Services, Payments, or Banking products.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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