Under general supervision of the Supervisor, the Medical Receptionistis responsible for timely and accurate scheduling, insurance eligibility and verification, referrals and authorization, point of service collection, etc. Supports the providers and clinicians by handling all telephone calls in to the clinic, provides excellent service to patients and visitors to ensure the integrity of clinical care and promote patient safety. These duties, performed according to established policy and procedure, result in a positive clinic experience for patients and providers, and ensure the success of the revenue cycle.
Requirements
Education: High school diploma or GED required.
Experience: None required. Three years prior hospital or physician office experience preferred
Required Skills: Excellent computer skills, oral and written communication and customer service skills. Critical thinking ability to effectively facilitate interactions with physicians, healthcare team members, payers, patients and families. Ability to prioritize work in a fast paced environment with minimal supervision.
Benefits
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