Job Description

Join our busy ophthalmology practice as an Office Manager, where you will lead the administrative team and ensure the smooth, efficient operation of our office while delivering an excellent patient experience. As the primary point of contact for both patients and staff, you will oversee day-to-day office functions, manage front desk operations, and collaborate closely with clinical teams to maintain high standards of care. If you are highly organized, have strong leadership skills, and a passion for healthcare, this is the perfect opportunity for you.

Responsibilities:

• Manage front desk staff and ensure efficient check-in, check-out, and scheduling processes.
• Oversee patient appointment scheduling to ensure smooth clinic flow and minimize wait times.
• Supervise administrative tasks such as answering phone calls, managing inquiries, and providing information about services.
• Ensure accurate processing of payments, insurance verifications, and necessary paperwork.
• Maintain and update patient information in the EyeMD EMR system with accuracy and compliance.
• Collaborate with clinical teams to optimize patient flow and reduce bottlenecks in care delivery.
• Enforce patient confidentiality and compliance with HIPAA guidelines.
• Monitor office supplies and equipment, ensuring the office runs smoothly and efficiently.

Qualifications:

• Previous experience in office management or a supervisory role in a medical setting, preferably in ophthalmology.
• Proficiency with EyeMD EMR (or similar systems).
• Strong leadership, communication, and organizational skills.
• Ability to multitask and manage high patient volume while maintaining professionalism.
• Bilingual candidates (Chinese, Russian, or Spanish) are strongly encouraged to apply.
• A patient-focused, customer service-oriented approach to managing staff and office operations.

What We Offer:

• A dynamic and supportive team environment.
• Opportunities for professional growth and development within the practice.
• Competitive compensation and benefits package.

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