Job Description

Residential Apartment Maintenance Supervisor

• Work with the on-site team in managing all maintenance-related repairs and upkeep of the property
• Manage the make ready process to ensure apartments are prepared for move-in in a timely fashion
• Initiate, perform & oversee maintenance projects that improve curb appeal, maintain and optimize building systems, and monitor contractor performance
• Develop scopes of work for small improvements/services and seek out qualified contractors to bid the work
• Manage expenses properly in accordance with owner goals and actively seek to minimize expenses regularly, through the proposal process and pricing negotiation, as well as the budgeting process
• Develop and maintain relationships with vendors, negotiate pricing, collaborate on approved vendor list
• Direct supervision and support for the maintenance team on a daily basis, including identifying training and development opportunities and holding the team accountable for the condition of their buildings and work areas
• Direct the Preventative Maintenance program, ensure timely completion and thorough documentation
• Adhere to all local, state and federal housing rules
• Create and motivate a team that focuses on customer service and curb appeal on a daily basis 
• Work on call and occasional overtimes hours 
• Other duties as assigned

Qualifications:

• Must have excellent plumbing, electrical, HVAC and carpentry knowledge 
• Experience with supervising others
• Extensive knowledge of residential building systems a must, including but not limited to, boilers, chillers, cooling towers, air handlers, condensing units, roof fans
• Professional building system licenses are preferred and may be required based on the building type of the assigned property
• HVAC and/or CFC certifications strongly preferred (or other applicable designations) 
• Proficient using maintenance related programs, Microsoft Word, Excel, email and web searches
• Excellent communication skills, including writing, proof reading skills, and speaking
• Ability to manage multiple projects and work assignments from a variety of staff and volunteers
• Excellent interpersonal skills in person and by phone and email, with high professionalism
• Successful candidates will exhibit a demonstrable passion for high quality results and a can-do attitude
• Ability to accomplish innovative projects with little supervision
• Fantastic customer service ethic and high expectations for quality
• Must be able to work a flexible schedule, including evenings and weekends and on an emergency basis

Education:
The position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions. 

Professional Experience:  

A minimum of three (3) years' experience in residential property management or a related field is required.

Computer skills:

• Minimum of basic knowledge of computers
• Ability to use Outlook and OneSite
• Intermediate knowledge of MS Word and Excel
• Minimum of basic Internet knowledge

Physical Demands:
Must be capable of physically accessing all exterior and interior parts of the property and amenities.

Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.

Learning & Development:
Maintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed.

Pratum prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including:

• Medical, Dental & Vision 
• Prescription Drug Program
• Paid Vacation & Holiday
• Paid Personal/ Sick Leave
• Company Paid Life Insurance
• Company Paid AD& D Insurance
• Company Paid Short- Term 
• Company Paid Long-term Disability
• Supplemental Life Insurance
• Dependent Supplemental Life Insurance
• Educational Assistance
• Financial Planning
• Retirement Savings Plan with company matching 
• Company outings and events

To learn more about Pratum Companies, please click 
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.

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