Job Description

Our client is passionate about helping their clients and their families achieve the American Dream. With an unwavering commitment to providing expert legal services in immigration law they take pride in guiding their clients through complex and challenging journeys. They transform stress and uncertainty into hope and opportunity.

They are seeking a highly motivated and experienced Legal Operations Manager to oversee the daytoday operations of their office and drive strategic decisions to support their mission. The ideal candidate will be a proactive problemsolver an exceptional leader and a strategic thinker who thrives in a dynamic fastpaced environment.

Key Responsibilities:

• Office Management:

• Oversee all administrative and operational functions of the office to ensure efficiency and productivity.

• Manage schedules workflows and resources to meet organizational goals.

• Develop and maintain office policies procedures and best practices.

• Team Leadership:

• Supervise and support administrative and legal staff fostering a collaborative and positive work environment.

• Conduct regular performance reviews provide training opportunities and facilitate professional growth.

• Act as a liaison between management and staff ensuring clear communication and alignment on objectives.

• Strategic DecisionMaking:

• Analyze business operations and identify opportunities for process improvements and cost optimization.

• Collaborate with leadership to set strategic goals and implement initiatives to achieve them.

• Stay informed about industry trends and legal practice innovations to keep the firm competitive.

• Client Experience:

• Ensure clients receive a high level of care and attention throughout their journey with the firm.

• Oversee systems and processes to deliver seamless and efficient client interactions.

• Handle escalations with empathy and professionalism providing solutions that align with their mission.

• Financial Oversight:

• Manage the office budget including tracking expenses and optimizing resource allocation.

• Coordinate billing accounts receivable and financial reporting with the finance team.

• Identify opportunities for financial growth and operational savings.

Qualifications:

• Experience: 5 years of office management legal operations or similar leadership roles preferably in a legal or professional services environment.

• Education: Bachelors degree in business administration management or related field; advanced degree or certification in operations management is a plus.

• Skills:

• Strong leadership and team management skills.

• Exceptional organizational and timemanagement abilities.

• Excellent communication skills both written and verbal.

• Strategic thinker with the ability to make informed decisions under pressure.

• Proficiency in office technology and software including legal case management systems.

Why join their team

• Be part of a missiondriven team dedicated to changing lives and achieving the American Dream for their clients.

• Work in a supportive familyoriented environment where your contributions make a tangible difference.

• Opportunities for professional growth and advancement.

Compensation/Benefits:

• Competitive salary based on experience.

• Benefits package including health insurance paid time off and more.

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