Housekeeping Manager Job at New Castle Hotels & Resorts, Newark, OH

aVhEWE1vdkx2R0h2dDBrZVhKMWN1cmwvbWc9PQ==
  • New Castle Hotels & Resorts
  • Newark, OH

Job Description

Housekeeping Manager


Your team is the reason most guests choose to stay in our hotels - they provide exceptional housekeeping services, keeping the public areas and the guestrooms shining! You are the Executive Housekeeper and all those employees who wash the linens, polish the floors and make the beds are your team! As their leader you ensure that guests are taken care of by a caring, well-trained and highly motivated staff. In the role of Housekeeping Manager, you will:


• Be the Business Manager - you will oversee all aspects of the Housekeeping Department in order to ensure quality guest satisfaction, high employee engagement and operational efficiency. As the leader of this department it is up to you to create an atmosphere where a diverse team of people are engaged and thrive.


• Be the Leader - it is your job to ensure the safe and smooth operation of the laundry as well as all those areas occupied by the guests, establishing policies and procedures which meet and exceed brand requirements and then training your staff so that they offer impeccable service and understand the true meaning of "clean".


• Be a Financial Guru - you will be very involved in the budget process and then must keep a pulse on daily occupancy so you schedule staff appropriately, managing expenses and maximizing profits.


• Be the Manager on Duty - taking charge of the property when required. But, when short staffed, be willing to pitch in and help you team with whatever needs doing.

Job Requirements


This role requires at least five years of progressive experience in a hotel or related field, with at least two years in Housekeeping. Must know how to effectively use computers and computer software, as well as the various pieces of equipment/tools used in housekeeping. A high school diploma and relevant college course work preferred. Prior supervisory experience is required as well. Physical requirements include the ability to perform medium work - exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. This role requires the ability to stand for long periods of time and walk long distances, with the ability to kneel, bend, stretch, twist or reach with your body and arms, as well as the ability to work under variable temperatures and noise levels. Must be able to move quickly and agilely if a situation requiring quick assistance arises. Long hours sometimes required. Must be able to multi task. Must possess excellent communication skills - fluency in reading, writing and speaking English required.

Job Tags

Permanent employment, Long distance,

Similar Jobs

Chief Petroleum

Class A Transport Fuel Driver OTR Job Job at Chief Petroleum

Class A Transport Fuel Driver OTR JobYou will be hauling fuel all over Colorado , Wyoming , Kansas , Utah , and New Mexico. We are a very...  ...: (***) ***-**** Tell em' Gary's Job Board sent you.This truck driving job may have an alternate application method. Look in the... 

Liberty Personnel Services, Inc.

Legal Assistant/ Secretary Job at Liberty Personnel Services, Inc.

 ...Job Details: Legal Assistant/ Secretary My client has a full time hybrid opening for a Legal Assistant/ SecretaryTwo days a week on site. Position will involve the following: ~ Manage and organizeelectronic court filings, and evidence ~ Invoice review ~... 

Priority Delivery Solutions

Box Van Delivery Driver - Part Time - Weekdays - 1 to 4 days a week - Mon - Fri Job at Priority Delivery Solutions

 ...Express at 316 Engineers Drive, Williston, VT, is hiring part time drivers to deliver home furnishings and other heavy/bulky items in our...  ...NY, and Northwest NH. Typical vehicle is a 12 ft. box van. Commercial drivers license (CDL) is NOT required but a DOT medical... 

Sleeper

Product Design Intern (Spring 2025) Job at Sleeper

 ...leagues, is used by over 8 million people internationally, and were constantly adding new games,...  ...if converted to full-time About the Design and Research Team We love design. We...  ...designing for cross platform products (Web, android, iOS) Know how to use Figma... 

Spectrum

Anchor / Multimedia Journalist - Spectrum News 1 Job at Spectrum

 ...field? Do you want to pitch stories, deliver newscasts, and connect with your local community? Apply to be an Anchor/Multimedia Journalist (MMJ) at Spectrum News. Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional...