Hotel Night Auditor full time Job at Suite Hospitality Managment, Syracuse, NY

akhMZk40REt2V0h0czBvY1VaUmN0ckI2bHc9PQ==
  • Suite Hospitality Managment
  • Syracuse, NY

Job Description

Hotel Night Auditor full time Location Syracuse, NY :

:

What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Night Auditor, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.

Your day-to-day

· Be the warm welcome that kicks off a memorable guest experience

· Acknowledge Rewards Club members and returning guests, in person or on the phone

· Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay

· Handle cash and credit transactions

· Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys.

· Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns

· Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary

· Take pride in your appearance and place as a brand ambassador

· Always know what events and activities are on the day's schedule

· Jump into other ad-hoc duties when your colleagues need your help

Set up breakfast. .

What we need from you

· Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to

· Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories

· Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers

· You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential

· Experience - ideally, you'll have spent at least one year in a front desk or guest service position

· Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling

Job Types: Full-time, Part-time

Pay: $16.50 - $18.00 per hour

Expected hours: 24 - 40 per week

Benefits:

  • Paid time off

Schedule:

  • 8 hour shift
  • Overnight shift
  • Weekends as needed

Work setting:

  • In-person

Experience:

  • Hotel experience: 1 year (Preferred)

Work Location: In person

Job Tags

Hourly pay, Full time, Part time, Local area, Shift work, Weekend work,

Similar Jobs

Saputo Inc.

Janitor Job at Saputo Inc.

Full job description At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive...

Star Pro Security

Armed Security Guard Job at Star Pro Security

 ...Job Title: Armed Security Guard Location: Cemetery in Lake Forest, CA. Reports To: Security Supervisor Schedule: Sat-Wed 11:30am-7:30pm (Regular Hours),Sat-Wed 10:30am - 5:30pm (Daylight Savings Hours) Pay range: $20-22 an hour Position Summary... 

Eyecare Center of Salem

Home Based Data Entry Operator - Eyecare Center of Salem Job at Eyecare Center of Salem

 ...Proficient typing and computer skills - Strong attention to detail and accuracy - Ability to work independently and within a team - Excellent communication and organizational skills - Familiarity with electronic databases and medical terminology is a plus Why Join... 

Bristol Myers Squibb

Principal Scientist, Imaging AI Job at Bristol Myers Squibb

 ...with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production... 

Regency International

Work at home Data Entry Representative Job at Regency International

 ...internet or in-person. - No commute needed if you choose to work from home. - No minimum hrs. You can do this part-time or full-time...  ...full-time job. The hours are adaptable and also no previous experience is needed. Requirements: -High school diploma or equivalent...