Job Description

Role: Epic Wisdom Application Analyst

Location: Remote (Atlanta, GA preferred)

Duration: Long Term Contract

Job Description:

Position Overview:

We are seeking a highly skilled and experienced Epic Wisdom Application Analyst to join our healthcare IT team.

The ideal candidate will play a key role in the implementation, configuration, customization, and ongoing support of Epic Wisdom applications.

This position requires a strong background in healthcare practice management ,

Epic systems , and the ability to collaborate across clinical, business, and IT teams to optimize system performance and workflows.

Key Responsibilities:

1. Implementation & Configuration:

• Lead the end-to-end setup, implementation, and upgrade of the Epic Wisdom system.
• Configure Epic Wisdom modules to align with organizational workflows and compliance standards.
• Perform system customization and build configurations to support practice management and clinical workflows.
• Validate configurations and ensure system performance meets business requirements.

2. Workflow Analysis & Optimization:

• Analyze existing workflows to identify gaps and recommend process improvements.
• Work closely with clinical, scheduling, and billing teams to streamline patient and provider workflows.
• Implement enhancements to improve usability, efficiency, and user satisfaction.

3. Integration & Collaboration:

• Collaborate with IT infrastructure teams to ensure smooth integration of Epic Wisdom with other Epic modules and healthcare systems.
• Partner with Epic-certified professionals, business analysts, and stakeholders to translate business needs into technical solutions.
• Provide regular project status updates and communicate effectively across all levels of the organization.

4. Training & Knowledge Transfer:

• Develop and deliver training sessions and documentation for end-users and internal teams.
• Conduct knowledge transfer sessions to ensure long-term system sustainability.

5. Support & Maintenance:

• Provide day-to-day operational support for Epic Wisdom users.
• Troubleshoot and resolve system or user issues promptly.
• Participate in system testing, upgrades, and patch management.

Required Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, or a related field.
• 12 15 years of total experience , with strong hands-on expertise in Epic Wisdom .
• Proven experience in Epic system configuration, build, testing, and support .
• Strong understanding of dental practice workflows , including clinical, scheduling, billing, and patient experience components.
• Excellent communication, analytical, and problem-solving skills.
• Ability to work collaboratively with both technical and clinical teams.

Preferred Qualifications:

• Epic Wisdom Certification (highly preferred).
• Experience with Epic Practice Management and related modules.
• Prior involvement in Epic implementation or upgrade projects .
• Familiarity with integration between Epic and third-party systems .

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