Job Description

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About Us

KITSCH  is proud to be recognized as a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, with a business plan no longer than a paragraph, Kitsch has grown from door to door sales to selling products in over 27 countries across 20,000 retail locations worldwide.

KITSCH is committed to creating high quality products that are effortless, elevated and easy to use. From fashionable shower caps to our viral towel scrunchies, we aim to evolve your everyday essentials.

We believe that everyone should feel confident when purchasing our products no matter your hair type, style, or budget.

ULTA BEAUTY, WALMART, CVS, WALGREENS, TARGET , ETC.

Provides EDI production support and coordinates new EDI setup. This role monitors EDI systems, resolves issues and works with the Order Management Team and Warehouse to ensure daily business processes flow without interruption from EDI.

• Monitor EDI communications with internal/external partners to insure no interruptions.
• Use EDI application dashboard and reports to manager overall health of EDI.
• Process and monitor all inbound and outbound transactions.
• Identify, troubleshoot & track EDI related issues with internal/external partners to resolution.
• Manage daily EDI production support with Trading Partners, Order Management Team and Warehouses.
• Coordinate setup of new EDI trading partners and documents.
• Assist EDI testing with data setup and document testing with trading partner.
• Recommend system and/or business process improvements that streamline EDI.
• Maintain detailed documentation and process flows of all EDI processes.
• Assist with the design and maintenance of Vantage Point Application triggers using SQL queries

Essential Functions

Logistics:

• Communicate with client, carrier and internal teams to manage and resolve billing and/or rate issues
• Manage aspects of account setup including generating web users, EDI, BOL and carrier account numbers
• Establish strong relationships with clients, carriers and internal team members
• Responsible for daily execution of transportation needs, including tracking and scheduling shipments, communicating status updates with internal team and clients
• Identify opportunities and offer recommendations to implement solutions and improve cost efficiency by analyzing client’s shipment data
• Manage and resolve daily carrier service issues, failures and delays
• Perform critical customer service functions, which include daily interface with assigned clients, order building, expediting, load tendering to LTL and TL incumbent carriers and event exception management
• Coordinate and oversee all aspects of logistics operations, including demand planning, order picking, packaging, and distribution.
• Collaborate with internal teams and external partners to ensure timely and efficient delivery of goods.
• Manage inventory levels and implement strategies to optimize warehouse space.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
• Ensure compliance with all regulatory requirements related to transportation, storage, and handling of goods.

Qualification/Requirements:

• Strong computer skills with working knowledge of MS Office Software: Outlook, Word, and Excel
• Ability to effectively communicate verbally and in writing using professional etiquette
• Must have strong organizational and “follow-up” skills
• Demonstrated ability to work as a team
• Ability to provide sound problem solving
• Ability to pay excellent attention to detail
• Ability to work independently and with minimal guidance
• Experience analyzing and interpreting written material and quantitative data to draw conclusions and make recommendations based on that data
• Two (2) years of EDI experience is preferred.
• Experience with EDI documents in retail industry such as 850/856/810/940/945 a plus
• Proven experience in logistics or supply chain management.
• Strong knowledge of operations management principles and practices.
• Familiarity with computerized maintenance management systems (CMMS).
• Proficiency in using logistics software systems to track shipments, inventory, and orders.
• Excellent problem-solving skills and ability to make quick decisions in a fast-paced environment.
• Strong communication skills to effectively collaborate with internal teams, external partners, and 3PL providers.
• Ability to analyze data and generate reports to drive operational improvements.

Education/Experience:

• High School Diploma or GED required
• Minimum of two years’ experience in transportation industry Or logistic field
• Minimum of one years’ experience in a customer service or related environment

Note: Experience in warehouse distribution, order picking, and buying is preferred but not required.

Ability to commute/relocate:

• Vernon, CA 90058: Reliably commute or planning to relocate before starting work (Required)

WHAT WE BRING TO THE TABLE

• Competitive Pay/Benefits
• A dynamic team
• An open mind for new ideas
• Growth…growth and some more growth!

Our Hiring Practices:  KITSCH LLC  is an equal opportunity employer. We are committed to work in an environment that supports, inspires, and respects all individuals and recruits on merit-based processes regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics.

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