This is a fully remote role with a high growth focus, and it’s going to be your job to drive hyper-growth.
Are you ready to make a real impact in the health & fitness industry?
Our client is an industry leader in business growth coaching and training for health & fitness professionals and was founded by a New York Times bestselling author who also built 2 seven-figure health businesses. Their mission is to coach and train health & fitness professionals to create smarter, more profitable online businesses that increase their earnings and leave a lasting legacy in the community.
You'll be part of a passionate team that believes in the power of transformational coaching, innovative systems, and effective processes. They’ve already helped THOUSANDS of individuals achieve success, and we want you to be a part of this exciting mission!
Company Culture
Our client has a fully remote work culture with 30+ team members from coast to coast within Canada and the USA as well as Australia, Europe, and the Philippines. Their team members are all driven by their shared desire for impact, excellence, and continuous growth to achieve greatness. They’re not just changing businesses—they’re changing lives! Our client believes in work-life balance and wants you to take care of yourself, but there are times where the regular 9-5 won't be the norm when things have to be delivered fast.This is an incredible growth opportunity with passionate and awesome, competitive individuals who strive to go the extra mile when their clients need help.
Core Values:
As the Director of Client Success, your main focus is to help our client ensure that their clients succeed quickly and significantly, leading them to renew or ascend to their next-level coaching program. You’ll support our client’s team in developing their skills, help improve the client experience by gathering feedback, and suggest product improvements. Your experience in digital marketing and coaching businesses will allow you to onboard quickly and make an immediate impact.
You’ve managed funnels and clients before, so you understand the effort, metrics, and emotions involved, equipping you to guide our client’s team effectively. You'll be responsible for client success, satisfaction, and team efficiency, helping the business grow by prioritizing relationships. Your success will be measured by clients' profitability in their first year and their continued commitment to our client’s coaching programs. You'll also manage the Client Success Managers, Lead Copy Coach, and Lead Tech Coach.
RESPONSIBILITIES include but are not limited to:
Goals
About SaaS Talent
SaaS Talent is more than just a recruiting company. We're your hiring, business development and growth partner with 20+ years of experience in SaaS and Hi-Tech that helps you scale and transform your business. We've worked with 100+ companies and helped them achieve their goals. From streamlining sales, marketing, and operations to hiring ideal talent and getting funding, if you're struggling to grow, we're an ideal choice.
Reach out to us at to learn more about how we can help you .
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