Job Description

POSITION SUMMARY

The Deposit Operations Specialist is responsible for supporting the deposit operations division and all Branches with operational functions and/or products. This position will maintain knowledge of all deposit banking functions, regulatory requirements, along with performing the due diligence needed to ensure complete and accurate system processing.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

ESSENTIAL FUNCTIONS

• Assist the Deposit Operations division with all the different daily functions, and tasks included but not limited to:
  • Verify All new/existing Demand Deposit/savings Accounts for completeness and accuracy.
• Verify all new accounts opened through our online account opening platform Open anywhere.
• Balances the daily general ledgers including the DDA, CD, and ATM.
• Verify authorized signers and signatures on treasurers’ checks, customer service checks and dividend checks.
• Balances the General Ledgers checks on a monthly basis.
• Complete and send out daily notification letters via mail.
• Reviews daily reports such as closed accounts, new accounts, Dormant accounts, Overdraft accounts.
• Back-office maintenance on all accounts, excluding employee accounts.
• Assist customers via telephone calls and through our online banking platform Banno.
• Process Statement request for customers.
• Maintain customer information on New/existing Christmas club accounts annually.
• Place stop payments on accounts
• Please hold on accounts
• Review and verify all the deposit operations paperwork that is sent from branches for completeness and accuracy.
• Respond to customer or bank employee inquiries.
• Maintain the dormant account file. And complete dormant log on a weekly basis.
• Proves settlement of Certificate of Deposits. Reviews all new Certificate of Deposit cards for accuracy. Processes transactions on Certificate of Deposits to include redemptions and partial withdrawals. Pulls closed CDs from file system. Prepares interest checks and sends renewal notices, maturity notices, and interest payment notices. Proves the CD Check statements monthly basis.
• Assist the ACH Coordinator on processing NSF returns and other un-posted transactions.
• Process the ACH returns on the Core system.
• Process and complete the ACH returns and Notification of changes on the FED Site.
• Completes all the daily balancing of the ATM department via excel spreadsheet.
• Processes and completes ATM/POS applications, maintenance forms. increase requests and vacation requests.
• Performs card maintenance including printing new debit cards.
• Reviews and completes morning CIF Maintenance reports.
• Process and complete Customer maintenance, such an address change, phone, and email.
• Performing day-to-day administrative duties such as: maintaining files, scanning documents, working with spreadsheets, faxing and posting entries.
• Perform other duties as deemed necessary.

SKILLS & ABILITIES

Education: High School Graduate or General Education Degree (GED)

Experience: At least 2 years of Banking experience.

Computer Skills:

Capable of working with Jack Henry Computer System software. Must be familiar with imaging and ability to use imaging equipment. Work with Microsoft Office, Excel, and e-mail applications.

Other Requirements:

Exceptional Organization skills. Capabilities to multi-task different functions at once

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