Main Duties Answer customer inquiries Respond to customer inquiries in a timely manner and provide accurate and detailed answers to customers by phone, email, online chat and other means. Familiar with the company's products and services, able to provide personalized advice and solutions to customer needs. Customer Complaint Handling Receive customer complaints, listen patiently to customer opinions, and actively coordinate with relevant departments to solve problems. Track the progress of complaint handling, ensure that the problem is properly solved, and provide timely feedback to customers on the results. After-sales service and support Provide after-sales service, such as product use guidance, troubleshooting, etc., to ensure that customers can use the company's products smoothly. Regularly visit customers to understand the use of products, collect customer feedback and improve customer satisfaction. Customer Relationship Maintenance Maintain good communication with customers and establish long-term and stable cooperative relationship. Regularly push the company news, product updates and other information to enhance customer stickiness. Customer data collation and analysis Organize customer inquiries, complaints and other data, analyze customer needs and satisfaction, and provide support for the company's decision-making. Explore the potential needs of customers and provide suggestions for the company's product and service innovation.
...Virginia is seeking a seasoned Clinical Supervisor licensed as an LPC or LCSW in Texas, to serve as the leader of the Texas branch of... ..., substance abuse interventions as directed) Oversees intern supervision and field opportunities Supports marketing efforts...
...energetic, motivated individuals to join us! Our 12,000-square-foot office is designed to make work funwith hangout rooms, team social... ...you can learn, grow, and have a good time, this is it! As a Loan Officer Assistant at Innovation Mortgage, youll get to shadow licensed loan...
...quickly learn new software with provided training. - Flexibility with scheduling and work hours - Other requirements which... ...- On-the-job training - Paid time off - Paid training - Vision insurance - Work from home Shift: -8 hour shift -Day shift...
Certified Mobile Notary Services (certifiedmobilenotaryservice.com) is now seeking individuals... ...is required to meet customers for mobile signing appointments Requirements Internet... ...to read: I want to become a loan signing agent. Please reference agent id code...
.... Our mission is to help people achieve their dream homes at an affordable price.Job Description: We are looking for a skilled handyman to join our team. The ideal candidate will be responsible for:* Home Setup: Assisting with the installation and setup of manufactured...