Main Duties Answer customer inquiries Respond to customer inquiries in a timely manner and provide accurate and detailed answers to customers by phone, email, online chat and other means. Familiar with the company's products and services, able to provide personalized advice and solutions to customer needs. Customer Complaint Handling Receive customer complaints, listen patiently to customer opinions, and actively coordinate with relevant departments to solve problems. Track the progress of complaint handling, ensure that the problem is properly solved, and provide timely feedback to customers on the results. After-sales service and support Provide after-sales service, such as product use guidance, troubleshooting, etc., to ensure that customers can use the company's products smoothly. Regularly visit customers to understand the use of products, collect customer feedback and improve customer satisfaction. Customer Relationship Maintenance Maintain good communication with customers and establish long-term and stable cooperative relationship. Regularly push the company news, product updates and other information to enhance customer stickiness. Customer data collation and analysis Organize customer inquiries, complaints and other data, analyze customer needs and satisfaction, and provide support for the company's decision-making. Explore the potential needs of customers and provide suggestions for the company's product and service innovation.
...50-75 pounds frequently throughout a shift About Bunzl Distribution Bunzl is a leading supplier and distributor nationwide. We... ...a $10 Billion Dollar business. We operate 100+ distribution centers from coast to coast across the US, in Canada, Puerto Rico and...
The ideal candidate will have experience treating clients with substance use disorders as well as general psychiatric disorders and reports into our Chief of Integrated Care. Please note this position requires a minimum of one evening shift per week which may be in person...
...Position Overview Keep our communities fed. Our focus is simple but meaningful, from our distribution centers to our offices every employee of C&S and their family of companies works to help feed local families, neighbors, and communities. As Warehouse Supervisor...
Executive Assistant and Office Manager Location Newport Beach, CA : Job Title Executive Assistant and Office Manager Job ID 27727914 Location Newport Beach, CA 92660 Other Location Description : Executive Assistant and Office Manager Company Overview esVolta...
...Job Title: Direct Support Professional (DSP) Location: Hood River, OR Job Type: Full-Time Salary: $21-$22 per hour, plus a $1,000 hiring bonus. About Us: For over 30 years, Community Access Services has been a trusted advocate and service provider for...