Job Description

Job Responsibilities

Develop and implement content design strategies for multiple components of a product or a series of small products, ensure alignment with business requirements and user experience goals

Facilitate end-to-end discovery workshops with designers to gain a better understanding of the underlying narrative and optimal content architecture required to make the product intuitive and highly usable

Use content models and taxonomies to design, structure and organize digital content to effectively guide customers through the experience and simplify complex technical concepts

Collaborate with cross-product teams to develop consistent voice and narrative structures across products and services

Champion inclusive language for a diverse audience, ensure seamless, positive interactions throughout the customer journey

Create clear, concise and compelling content that effectively communicates complex concepts to diverse audiences

Execute and deliver content solutions that follow best practices and fulfill project requirements (business goals, customer goals, controls, deadlines, and quality)

Present work, articulating the strategy and impact of content decisions to senior leadership

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

• Dice Id: 10441603
• Position Id: 8568818

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