Job Description

A Small Community Bank with Big Opportunities!

If you thrive in a fast paced, entrepreneurial work environment and have 2-3 years + experience with a bank or credit union working in a branch, operations, or accounting, we would love to speak with you about this position.

POSITION TITLE : 

Bank Operations Trainee

POSITION OVERVIEW:

Engage with customers and teammates in the bank operations department in helping set controls, assisting with wire transfers and ACH products and services.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Particpate in hands-on training, review and learn operational proceedures including Wire Processing, Daily Exception Items: Non-Post, NSF Processing, Outgoing Returns, Chargebacks, Adjustments, Encoding Errors, Dormant and Inactive Account Review.
• Process ATM/Debit Card Reg E dispute requests, ACH, IP and Exposure monitoring, Mobile Deposit Verification.
• Help Monitor BSA Reports and Alerts, Currency Transaction Reports
• Work with internal computer systems to Track accounts for Reg D violations, Stop Payment Verification
• Understand and comply with all requirements, laws and regulations applicable to position.
• Participate in projects related to payments initiatives of the bank.
• Other duties and projects as assigned depending on experience.

  SKILLS AND ABILITIES:

• Attention to Detail - Ability to work independently and as a member of a small team.
• Analytical Problem Solving - Collects and researches data, develop alternative solutions to resolving problems and improving processes.
• Project Management - Develops project plans; Manages project team activities.
• Customer Service - Respond promptly to customer needs; Solicit customer feedback to improve service; 
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

QUALIFICATIONS & EXPERIENCE:

• Minimum of 2-3 years of experience in a bank or credit union in payments, or other back-office operations.
• Demonstrated competence in resolution of operational issues.
• High School Diploma or GED required.
• 4-year University Degree desired.
• Excellent oral and written communication skills,
• Basic knowledge of Microsoft Word and Excel
• Detail oriented along with excellent organizational, problem solving, follow-up, and excellent Customer Service Skills.
• Strives to continuously Build Knowledge and Skills.

By joining our dynamic team as a key member of the Bank Operations group, you will experience our unique culture as a boutique commercial and digital payments bank. We foster a collaborative environment that encourages growth and offers numerous advancement opportunities.

Tim Pendergast

Founder & CTO

Phone: 303-886-0405 | e-mail: tpendergast@coretalentinc.com

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