Job Description

We're searching for an experienced Assistant General Manager to help our General Manager plan and oversee the hotel's day-to-day operations. When the General Manager is unavailable, you will be in charge of supervising personnel, resolving client issues, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to the hotel's budget and quality standards. A Bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Responsibilities:

• Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
• Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
• Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
• Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
• Consult with the general manager to ensure that all guest service standards are met daily

Qualifications:

• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
• A proven record of experience managing a team, preferably in a hospitality role, is required
• Must have at least 3 or more years of experience in the hospitality field
• Have superb communication skills, organizational skills, and problem-solving skills

About Company: Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

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